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• Payments/Shipping and Delivery
You may pay for your order with one of the following major credit cards, issued in the United States of America: Visa®, MasterCard®, Discover®, and American Express® cards. Orders placed before 3 p.m. ET, Monday through Friday, will generally be processed, billed, and shipped that day. Orders placed after 3 p.m. ET, Monday through Friday, or on weekends, will generally be processed and billed that day, and will generally be shipped the following business day.
In most cases, your credit card will not be charged if the Dinky Music Online Store declines to accept your order. If your card has been charged, the Dinky Music Online Store will process a refund.
In the event your shipment will be delayed more than thirty (30) days after the date of your order, the Dinky Music Online Store will attempt to notify you by e-mail, using the e-mail address you provided, and you may elect to cancel the order. If you elect to cancel the order, the Dinky Music Online Store will issue a refund.
Shipping and handling charges will be added to the cost of your order. Generally, all orders are shipped within 24 hours of receipt, Monday through Friday.
Orders are not shipped or delivered on Saturdays, Sundays or national holidays.
• Return Policy
If you received the wrong product, or a product that is damaged or defective or contains a damaged or defective part, you may contact the Dinky Music Online Store, within thirty (30) days of receipt, to obtain return instructions, or to obtain a replacement part.
Any digital downloaded product is not refundable.
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